Returns & Exchanges
We want you to feel confident in your Mars The Label fit, which is why we offer a 14-day return period for all unworn items with original tags attached. Please note that for hygiene reasons, swimwear and bodysuits must have the protective seal intact to be eligible for a refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the items in their original packaging, ensuring all labels are attached and the garment is in its original, unwashed condition.
- 3.Ship It Back
Generate your prepaid shipping label through the portal, attach it to your parcel, and drop it off at your nearest authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-10 business days.